To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Testimonials
Luke Reinwald, 08/30/2023
Excellent service! Went in thinking there was an issue with my vehicle's computer (as per the diagnostic of a different mechanic) but the guys at CT&L diagnosed as needing some sensors replaced and a bad battery. They had the car back to me same day with extra fixes thrown in. Can't speak highly enough about the great customer service and professional care taken with my car!
